Cyanotype theme appearance is not updating
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(Settings: Cyanotype theme; Chrome 91; Cache cleared in Chrome; no plugins installed)
With the Customizer tool, we are unable to update background and font colors, as well as the primary menu. The desired changes appear in the preview panel, but not on the actual website after saving. (The customizer says changes are “saved”.) Instead, the website displays the default colors of the Cyanotype theme.
We have also tried to update the primary menu from the settings panel, rather than from the customizer tool. This also does not work. After “saving”, the website still does not show any primary menu. (The primary menu was showing in a previous version of the website, and we are not able to display it on the website anymore.)
On the other hand, fonts can be updated and do appear on the website, using the Cyanotype theme.
Meanwhile, it does seem that we can update the website as desired when using other themes than Cyanotype, such as the ‘Blank Canvas’ theme.
As mentioned above, we have cleared the cache in Chrome, and our website does not use any plugins.
The blog I need help with is kejiwhispers.com.
The blog I need help with is: (visible only to logged in users)
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Hi,
I’ve responded to your topic Theme appearance is not updating. Please respond there. This topic has been marked as a duplicate, and should be closed shortly by staff.
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