CyberSource Gateway stops WooCommerce WorlpPay Gateway working

  • Unknown's avatar
    nbcwoo · Member ·

    Since installing the CyberSource the WorldPay Gateway has stopped working, a status of ‘Payment error: No tokens available from WorldPAy’ is returned, the log entry is shown below. I am using CyberSource in test mode only.

    09-04-2022 @ 20:02:28 – =============================================
    09-04-2022 @ 20:02:28 – process_payment 02:
    09-04-2022 @ 20:02:28 – No token
    09-04-2022 @ 20:02:28 – =============================================

    If I deactivate CyberSouce the WorldPay Gateway functions correctly.

    Please can you advise what is going wrong.

    Thanks

    csb

    WP.com: Unknown
    Jetpack: Unknown
    Correct account: Unknown

  • staff-totoro · Staff ·

    Hi there,

    It sounds like you need help with the WooCommerce plugin but have landed on the support forum for WordPress.com sites instead.

    We don’t offer WooCommerce on WordPress.com (unless you are upgraded to our WordPress.com Business or eCommerce Plan) so we are not your best point of contact, but the good news is that help is available by contacting WooCommerce staff here:

    https://wordpress.org/support/plugin/woocommerce

    The folks over there are familiar with your plugin and in the best position to assist. Hope this helps point you in the right direction!

  • The topic ‘CyberSource Gateway stops WooCommerce WorlpPay Gateway working’ is closed to new replies.