Daily Stats Orange with Error Message

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  mentaldimensions · Member · Oct 15, 2008 at 3:13 am

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  I’ve sent this to wp support. When I get an answer, I’ll post it here.

  I have three blogs registered under my user name. When I click on stats for politicaldimensions.wordpress.com, the daily graph doesn’t load. It times out after 15-30 seconds. (I’m on 1.5mbps DSL). On an orange background (where the stats would be), the error shows in the middle, one line that says, “Loading wp/includes/charts… timed out”
  If you want the exact error message, I’d have to type it in. I can’t copy the text from the orange background.

  When I click on the “Week” or “month” tab above the orange section, those stats actually do display properly. Clicking back to the “day” tab brings up the orange screen with error message again.

  This doesn’t happen with the other two blogs I have registered under this account (mentaldimensions). When I “switch blogs” on the stats page, the daily chart comes up.

  This started earlier today.

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  mentaldimensions · Member · Oct 15, 2008 at 10:08 am

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  I’ve had no further correspondence with wp, but my statistics are back to normal.

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  mentaldimensions · Member · Oct 15, 2008 at 3:12 pm

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  I received a reply from support today. Although this issue is resolved for me, I’ll post their suggestions.

  Hi,
  Can you try a few things?

  Force a refresh on your browser…
  http://faq.wordpress.com/2006/09/06/force-refresh/

  Clear the browser’s cache…
  http://faq.wordpress.com/2008/05/01/clear-the-browsers-cache/

  Delete your cookies…
  http://www.aboutcookies.org/Default.aspx?page=2

  Make sure you are using the latest version of the Flash player…
  http://www.adobe.com/products/flashplayer/