dashboard

  • Unknown's avatar
    georgia112 · Member ·

    When I attempt my login to the dashboard of my site, it keeps telling me there’s nothing there and taking me to the front of my website. This happened a couple of days ago, and chat told me to change my password. The site came back up, but now it’s doing the same thing again.

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    timethief · Member ·

    We provide support only for wordpress.COM hosted sites. Our support docs do not apply to
    (1) local installs of wordpress.ORG software on your own server or
    (2) wordpress.ORG software installs on paid hosting, and we do not provide support for them at wordpress.COM.

    Also, note that we do not provide Jetpack support https://jetpack.me/support/ for sites linked to wordpress.COM accounts with the Jetpack plugin so they display on the My Sites wordpress.com account page.

    What is the exact URL starting with http:// of the wordpress.COM hosted site you refer to please?

    And, exactly which wordpress.COM username account registered that site?

    I’m asking because we cannot accurately answer questions posted here until we have confirmed the URL referred to and verified the hosting.

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