Dashboard defective

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  unwrittenletters · Member · May 25, 2012 at 7:21 pm

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  Since the introduction of the new notifications system, my dashboard has been defective. I can select but cannot view my reader or any of the other tabs; the pages won’t load. I’ve tried using Internet Explorer 9 as well as my standard browser, Google Chrome. Is there a way to solve this problem myself? Or what might be causing it? Thanks in advance.

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  timethief · Member · May 28, 2012 at 1:31 am

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  Let’s start with you posting an active link starting with http:// to the blog in question. These are the troubleshooting steps we take whenever any issues like this arise:
  clearing your browser cache and cookies > http://www.google.com/support/accounts/bin/answer.py?hl=en&answer=32050
  using the browser with all extensions or add-ons disabled
  updating the browser to the latest stable version (not a buggy BETA browser version) http://browsehappy.com/
  confirming third party cookies is enabled http://support.google.com/accounts/bin/answer.py?hl=en&answer=61416
  confirming JavaScript is enabled http://www.google.com/adsense/support/bin/answer.py?answer=12654
  confirming Flash is updated http://www.adobe.com/software/flash/about/ and if required installing the latest version of Flash http://www.adobe.com/products/flashplayer/
  resetting your router and modem and rebooting your computer
  then logging in using the secure https:// log-in see http://en.support.wordpress.com/https/
  trying another browser

  If those do not work for you then we need to know
  (1) how you are connecting to the internet and to WordPress.com (mobile, satellite, DSL, dial-up) .

  (2) exactly which browser and version of it are you using. If you don’t know click here to find out > http://whatsmyuseragent.com/