dashboard frozen for 24 hours

• 

  juliepodstolski · Member · Nov 7, 2013 at 9:51 pm

  • Copy link
  • Add topic to favorites

  My dashboard has been in a frozen state for 24 hours now. ie ‘your stuff’, ‘what’s hot’ and ‘stats’ say loading – but they don’t load and nothing happens. It coincides with my renewing for another 12 months yesterday morning. This is the first time the dashboard has done this.

  The blog I need help with is: (visible only to logged in users)

• 

  kraftbj · Staff · Nov 8, 2013 at 5:36 am

  • Copy link

  Howdy,

  We’re working an issue that developed that’s impacting folks using Internet Explorer 9.0. While we’re getting this fixed, would it be possible for you to either upgrade to IE 10 or to use Firefox or Chrome?

  Thanks for your patience!

• 

  juliepodstolski · Member · Nov 8, 2013 at 6:41 am

  • Copy link

  Thanks for your reply. It IS now working again so you must have fixed it. cheers, Julie

• 

  kraftbj · Staff · Nov 8, 2013 at 12:49 pm

  • Copy link

  Indeed! Thanks for your patience. We’ve fixed up the issue, so while we encourage you to use Internet Explorer 10 or the latest versions of Firefox, Chrome, or Safari, IE 9 works as expected again.

  Cheers!

• 

  juliepodstolski · Member · Nov 8, 2013 at 1:42 pm

  • Copy link

  Yes, I’m sure you’re right and I should change to Chrome. I’ll get around to it soon.