Dashboard is blank with white text, 404 error, 500 server error

  • Unknown's avatar
    kaiskanal · Member ·

    Hello! So yesterday I developed a new site on a fresh account. Today when I woke up I couldn’t log in. In fact if I don’t rename the .htaccess file I can’t access my site in any way. I cant use the Dashboard to for example update my permalinks. I can’t do anything. Please help.

  • staff-zara · Staff ·

    Hello there, seems like your site is not hosted on WordPress.com but a self-hosted site using the open source WordPress software.

    For this issue, you’re recommended to post your questions at the WordPress.org forum and seek help from the experts and volunteer members there. You may need to register an account if you don’t already have one.

    https://wordpress.org/support/

    Please be informed that the staff and members of this forum could only help you out with support topics related to WordPress.com sites but not self-hosted WordPress sites as they’re separate entities and independent from each other.

    WordPress.com vs. WordPress.org

    Hope your issue gets fixed soon!

  • staff-zinnia · Staff ·

    kaiskanal – We will need your site address in order to confirm where you should look for support. Thanks.

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