Dashboard is empty

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  stephaniewoodsllb · Member · May 23, 2016 at 8:04 pm

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  I’ve logged in and there is nothing in the dashboard and it says I have no sites. When I go to my site, I receive the following error – Fatal error: Call to undefined function vc_map_get_attributes() in /home/socalsteph/public_html/dev/wp-content/plugins/ishyoboy-multicorp-assets/ishyoboy-shortcodes/ishyoboy-shortcodes.php on line 193.

  I have limited experience with the site as it was created by a friend that I’m no longer in touch with. So please reply as if I know nothing. :-/

  Thanks!

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  timethief · Member · May 23, 2016 at 8:06 pm

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  That site is not hosted here. You are posting to the wrong support forum.

  We provide support only for wordpress.COM hosted sites. Our support docs do not apply to
  (1) local installs of wordpress.ORG software on your own server or
  (2) wordpress.ORG software installs on paid hosting, and we do not provide support for them at wordpress.COM.

  Also, note that we do not provide Jetpack support https://jetpack.me/support/ for sites linked to wordpress.COM accounts with the Jetpack plugin so they display on the My Sites wordpress.com account page.

  Some Jetpack solutions are here http://jetpack.me/support/

  Others are in the Jetpack support forum at WordPress.org
  http://wordpress.org/support/plugin/jetpack

  However, if help cannot be found at either one then they can file a Jetpack support ticket here > http://en.support.wordpress.com/contact/?jetpack=needs-service

  WordPress.COM and WordPress.ORG are completely separate and have different username accounts, logins, features, run different versions of some themes with the same names, and have separate support documentation and separate support forums. Read the differences here http://en.support.wordpress.com/com-vs-org/

  As you are referring to a site that is not hosted here, if you don’t have a username account at WordPress.ORG account, then click http://wordpress.org/support/ and register one on the top right-hand corner of the page that opens, https://wordpress.org/support/register.php so you can post to the support forums there.
  Resetting your WordPress.ORG password http://codex.wordpress.org/Resetting_Your_Password
  WordPress.org support docs are at https://codex.wordpress.org/Main_Page
  See also https://apps.wordpress.org/support/

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  stephaniewoodsllb · Member · May 23, 2016 at 8:22 pm

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  Thanks for letting me know.

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  timethief · Member · May 25, 2016 at 7:41 pm

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  You;re welcome and best wishes with your site.