Dashboard login for other roles…..

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  serconlimited · Member · Feb 26, 2020 at 8:13 am

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  Hi Support,

  We are running Woocommerce and require Shop Managers to login to the backend/dashboard to approve new user registrations and make minor changes to products. Shop Managers do not have access to /wp-admin though and I’m uneasy about giving access to our wordpress.com account as I’d like for them to not be administrators.

  Is there a better solution than logging into the frontend as a shop manager and then accessing http://www.mysite.com/wp-admin which lets them into the dashboard with their role/access? This is currently the only way I have found for it to work but it’s not ideal.

  Any help is appreciated.

  The blog I need help with is: (visible only to logged in users)

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  kokkieh · Staff · Feb 26, 2020 at 12:27 pm

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  Hi there,

  I’m going to ask you to please contact live chat support for help with this question instead. That will enable us to connect you directly to someone on the WooCommerce team who could advise you on the available options here.

  You can reach live chat at any time from the help icon that appears bottom-right in My Sites, or via the contact form at https://wordpress.com/help/contact

  This forum primarily provides support for free WordPress.com users, and we’re not able to help with the more advanced features of the Business Plan, or with issues regarding specific plugins like WooCommerce here.

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  serconlimited · Member · Feb 26, 2020 at 12:46 pm

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  No worries and thanks for letting me know.