Dashboard not loading
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Hi, I’ve been having trouble accessing my dashboard for a few days now. On firefox I get a “loading” sign at the top right of the page, the “Title” area keeps flashing and is not clickable and the dash never loads. On Chrome the only difference is that the Title area doesn’t flash. In both cases I cannot click on the “visual” editor, only the html. Nothing else on the page loads and I am unable to update my websites. Does anyone know what it is and how can be fixed? Thanks a lot.
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hellololla.com is hosted by Yahoo! Web Hosting, not by wordpress.com.
Contact your web host.
We provide support only for wordpress.COM hosted sites as they are the only ones on our servers. That site is not on our servers and you are posting to the wrong support forum to get support for it.
WordPress.COM and WordPress.ORG are completely separate and have different username accounts, logins, features, run different versions of some themes with the same names, and have separate support documentation and separate support forums. Read the differences here http://en.support.wordpress.com/com-vs-org/
Our support docs do not apply to
(1) local installs of wordpress.ORG software on your own server or
(2) wordpress.ORG software installs on paid hosting, and we do not provide support for them at wordpress.COM.
(3) sites linked to wordpress.COM accounts with the Jetpack plugin so they display on the My Sites wordpress.com account page.re: wordpress.org support
The wordpress.ORG support forum is at http://wordpress.org/support. The wordpress.ORG login link is here https://login.wordpress.org/ If you do not have an account yet then click Create an account https://login.wordpress.org/register/ and if you have lost an account password click Lost password? https://login.wordpress.org/lostpassword/
WordPress.org support docs are at https://codex.wordpress.org/Main_Page
See also https://apps.wordpress.org/support/ for app support.re: Jetpack support
Some Jetpack solutions are here http://jetpack.com/support/
Others are in the Jetpack support forum at WordPress.org
http://wordpress.org/support/plugin/jetpack
However, if help cannot be found at either one then they can file a Jetpack support ticket here > http://en.support.wordpress.com/contact/?jetpack=needs-service -
well, thanks, but i know the difference between the two wordpress systems and i never said hellololla was the blog i was having problems with.
hellololla.com is actually hosted on tumblr with a redirect domain, so i *obviously* do not use wordpress dash for this one.
i only asked in the hope it was a well known widespread bug. ¯_(ツ)_/¯
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