Dashboard won't load

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  liam280218 · Member · Feb 28, 2018 at 10:26 am

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  So I the editing suite is won’t load on my site. The blog is still up, but if I go to the admin area it’s just a blank screen. I suspect its to do with plug-ins but since I can’t access the dashboard (it won’t load) there’s nothing I can do about it. Tempted to try an ftp client but I don’t have details for ipv4 or port- where can I find them. Any help much appreciated thanks

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  skobraf · Member · Feb 28, 2018 at 10:32 am

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  HI

  Would you be able to post your Website link ? We will try to help you fix your issue then.

  Thank you!

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  baldfreud · Member · Feb 28, 2018 at 10:34 am

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  Hi,

  Is your site a self-hosted site?

  Be aware that this forum is for a WordPress.com version which is a fully hosted platform and users don’t have an FTP access to their site’s files. If your site is using the self-hosted software of WordPress.org you would have to go to their forum pages and post your question there, you can find it at this link:

  https://wordpress.org/support/

  You can see the difference between the WordPress.com and WordPress.org here:

  WordPress.com vs. WordPress.org

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  liam280218 · Member · Feb 28, 2018 at 11:41 am

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  Thanks for the reply. It’s linked through website URL: https://clouder.co.uk/blog/

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  liam280218 · Member · Feb 28, 2018 at 11:54 am

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  Also thanks bald freud I posted there too