Dashboard won't open from Home page

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  rongeyer · Member · Mar 29, 2012 at 1:52 am

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  In Chrome: When I select either “Site Admin” from the Meta menu or “Dashboard” from the drop down menu at the top of the homepage, the program appears to search for the page but then does nothing. I can reach the dashboard directly via its URL. In IE: I get error message: “This content cannot be displayed in a frame…”

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Mar 29, 2012 at 2:08 am

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  This is the log-in link for the blog linked to your username http://www.churchthatmoves.com/wp-admin/
  Please try using it and tell us whether or not you can login using that link. If you cannot then please provide answers to these troubleshooting questions so we can help you:

  1. How are you connecting to the internet and to WordPress.com? The way you connect to the internet (mobile, satellite, DSL, dial-up) and to your blog, and how many proxy server jumps etc. it takes to connect can cause problems. There maybe be problems with your ISP and/or with the proxy servers. Can you access any of these directly?
  http://s0.wp.com/
  http://s1.wp.com/
  http://s2.wp.com/

  2. Are you using http:// or https:// see http://en.support.wordpress.com/https/ and try using the secure https:// login.

  3.Exactly which browser and version of it are you using? If you don’t know click here to find out > http://whatsmyuseragent.com/

  4. Have you tried clearing your browser cache and cookies? http://www.google.com/support/accounts/bin/answer.py?hl=en&answer=32050

  5. Is your browser version up to date? You can upgrade any browser version here. http://browsehappy.com/

  6. Have you tried using the browser with all extensions or add-ons disabled?

  7. Do you have third party cookies enabled? http://support.google.com/accounts/bin/answer.py?hl=en&answer=61416

  8. Do you have JavaScript enabled? http://www.google.com/adsense/support/bin/answer.py?answer=12654

  9. Do you have another browser you can try?

  10. You can use this link to see if your Flash is up to date. http://www.adobe.com/software/flash/about/ If it’s not up to date then this is where to download and install the latest version of Flash. http://www.adobe.com/products/flashplayer/

  11. Have your tried resetting your router and modem?

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  rongeyer · Member · Mar 29, 2012 at 11:43 pm

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  Thanks for taking a look. I am not able to login using http://www.churchthatmoves.com/wp-admin/ but am able to do so at http://churchthatmoves.wordpress.com/wp-admin/

  1. I am accessing from laptop via home wireless network. Have same problem on different laptop at office LAN. I can access all of the links directly.
  2. I am using https
  3. Chrome17.0.963.83 until a few moments ago. My impression is that program started with update to v 17.
  4. I have cleared cache and cookies multiple times.
  5. Have tried browser with all extensions disabled.
  6. Javascript enabled
  7. See my original question re: IE
  8. Flash is up to date.
  9. Have reset modem and router. Access to all other sites is fine.

  Since my original post, Chrome has updated to v 18.0.1025.142. I thought briefly that the issue had gone away, but it seems to have returned.

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  rongeyer · Member · Apr 1, 2012 at 7:01 pm

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  Anyone there?

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  timethief · Member · Apr 1, 2012 at 7:05 pm

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  Hello again,
  My suggestion is to try using another browser like Firefox or Safari.
  http://browsehappy.com