Database backup error

  • Unknown's avatar
    susanfoster12 · Member ·

    I am getting an error and I am not sure where to start. I know I need to make the backup folder writable, but I have no idea where it is.

    The site is hosted on BlueHost.

    Error:
    —————————————————————————————-
    Your backup folder is NOT writable

    To correct this issue, make the folder /home2/[mysite]/public_html/wp-content/backup-db writable.

    Your backup folder MIGHT be visible to the public

    To correct this issue, move the file from /home3/[mysite]/public_html/wp-content/plugins/wp-dbmanager/htaccess.txt to /home2/[mysite]/public_html/wp-content/backup-db/.htaccess

    To correct this issue, move the file from /home3/[mysite]/public_html/wp-content/plugins/wp-dbmanager/index.php to /home2/[mysite]/public_html/wp-content/backup-db/index.php

    WP.com: Unknown
    Jetpack: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    ryrhino00 · Member ·

    Hi

    This forum is for sites hosted with wordpress.com

    Since your site is hosted by Bluehost that uses wordpress.org which uses different software.

    You can find out the differences between .com and .org here

    https://wordpress.com/support/com-vs-org/

    Please contact Bluehost for help

    https://www.bluehost.com/help

    If they are unable to help please create an account and use the wordpress.org forum for help

    https://wordpress.org/support/forums/

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