Database connection error March 3 2020
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Hello,
I was unable to view my page today (March 3) due to a database connection error. I have not touched the page since March 1 and I can see that it was successfully accessed on March 2. Is there an error with the database server, or is the problem on my end?
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Hi there!
What’s the address of the site you’re working on?
Please note that these forums are for WordPress.com hosted sites only. If your site is using the open-source WordPress.org software, we won’t be able to help you out and you’ll want to seek help at these forums:
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Hello!
The address is http://www.chaseprogram.org.au. I am quite new to the company and to WordPress so I am not sure if the site is hosted by WordPress.com. Any help you could give would be much appreciated!
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So yeah, your site is not hosted with WordPress.com. It is a site using the open-source WordPress software (from WordPress.org) but hosted with Cloudflare.
Because WordPress.com and WordPress.org are two entirely separate entities, we cannot access files or data for sites that are hosted elsewhere, so WordPress.com staff can only assist with sites that are hosted on our servers. You can read more about the differences between WordPress.org software and WordPress.com here:
You can look for help at the community forums here: https://wordpress.org/support/forums/
http://wordpress.org/support/ is also a great resource for sites using the open-source WordPress.org software.
I hope that helps :)
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I understand. I have raised my query with the hosting company. Thank your for your help and time :)
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