DCR

  • Unknown's avatar

    Necesito la factura del plan que acabo de comprar.

    WP.com: Yes
    Jetpack: No
    Correct account: Yes

    The blog I need help with is: (visible only to moderators and staff)

  • Unknown's avatar

    Hi there!

    Please note that my support is limited to English only and I used Google Translate to understand your message.

    To access the receipt for your purchase, please visit the “purchases” page on your account. Here’s the direct link:

    https://wordpress.com/me/purchases/billing

    I hope this information is helpful! If you have any questions or need assistance with anything else, please feel free to ask.

  • Unknown's avatar

    Muchas gracias!

    El problema es que ahi solo me da el recibo, lo que necesito es la factura con los datos fiscales.

    Gracias por su atencion, quedo al pendiente.

  • Hello –

    I can only write in English. We may be losing something in translation. Which fiscal data do you need?

  • Unknown's avatar

    Datos fiscales de WordPress, como Direccion, RFC, Nombre y Telefono.

    Soy de México.

  • Hi there,

    Our name and address are on the Billing Receipt, not the phone number. Also, as we are currently not subject to tax in Mexico, we did not charge you RFC. Therefore, we’ll be unable to provide you with an RFC receipt.

    However, you can add details to your own billing receipt before you print or download it:

    To edit the “Billing Details” section on a receipt, navigate to your Billing History page. Click the View/Print option for the receipt you want to edit, and then click on the “Billing Details” section you want to change. Note that this will only change the details in your printed document; it does not permanently change the details in the Billing History.

    WP
    Billing History
    5 min read
    You can view all transactions made with WordPress.com, including payments and refunds, in your Billing History. Direct link to your billing history. View ReceiptsRetrieve a Transaction IDIn Your WordPress.com Billing HistoryOn Your Credit Card StatementRetrieve a PayPal Transaction IDContact PayPal DirectlyVAT ReceiptsFrequently Asked Questions View Receipts You can view your Billing Hi

    That way, you can add any additional relevant details to the necessary receipt. Hope this helps.

    Let us know if you have any additional questions. Thanks!

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