Deactivate and remove a plug in

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  jsarmstrong331 · Member · Oct 20, 2017 at 9:42 pm

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  Hi,

  I have a plug in that I’m not able to deactivate and delete. It keeps telling me that an error occurred so it wasn’t able to deactivate and remove.

  Can you please help me with this? The plug in is called Run Log. It’s attached to my Run Emotion blog.

  Thanks,
  Jessica

  The blog I need help with is: (visible only to logged in users)

• 

  timethief · Member · Oct 20, 2017 at 9:44 pm

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  runemotion.blog is hosted by Incapsula
  Name Servers:
  ns2.bluehost.com
  ns1.bluehost.com

  You are posting to the wrong support forum. For hosting issues contact your web host. For software support read on.

  This is WordPress.COM support and that site is not on our servers. To be clear we do not provide support for local installs of WordPress.ORG software, or for WordPress.ORG software installs on paid hosting, linked to WordPress.COM accounts with the Jetpack plugin so they display on the My Sites WordPress.COM account page.

  WordPress.COM and WordPress.ORG are completely separate and have different username accounts, logins, features, run different versions of some themes with the same names, and have separate support documentation and separate support forums. Read the differences here http://en.support.wordpress.com/com-vs-org/

  The wordpress.ORG support forum is at http://wordpress.org/support. The wordpress.ORG login link is here https://login.wordpress.org/ If you do not have an account yet then click Create an account https://login.wordpress.org/register/ and if you have lost an account password click Lost password? https://login.wordpress.org/lostpassword/
  WordPress.org support docs are at https://codex.wordpress.org/Main_Page
  See also https://apps.wordpress.org/support/ for app support.