Deactivate failed login attempts plugin

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  aneticgroup · Member · Feb 6, 2017 at 11:55 pm

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  Give a web designer access so he can edit my page.

  The blog I need help with is: (visible only to logged in users)

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  lifesblessing · Member · Feb 7, 2017 at 12:34 am

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  Could you verify are you looking for a web designer, or wondering how to give a web designer access to your site to perform this task?

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  aneticgroup · Member · Feb 7, 2017 at 2:15 am

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  I already have a web designer but he cant seem to get access even when i set him up with a user and password. He is saying

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  lifesblessing · Member · Feb 7, 2017 at 3:24 pm

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  Things he can try.

  Try: http://www.yoursitewhateveryoururlis/wp-login/ (replace your site whatever your url is with your actual URL)
  He can try clearing out his browser cache and cookies.
  Check if you have a security plugin that blocks specific IP addresses or location or blocks an IP after a certain amount of failed logins
  He can try another browser, also try pasting the password and username into notepad before using it (has solved this problem for me many times)

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  lifesblessing · Member · Feb 7, 2017 at 3:54 pm

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  Sorry, Just checked your post again. you will need to go into the backend via FTP. I think the plugin is locking him out this can be solved in the backend try emailing support.