deactivate Jetpack modules

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  renemacon · Member · Aug 24, 2022 at 8:02 pm

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  Your write ‘you can deactivate specific Jetpack modules. To do that, go to Jetpack → Dashboard and scroll all the way to the bottom, where you can find the Modules option.’
  But I do not find a ‘Dashboard’ tab on Jetpack.
  I can no longer workd with Jetpack. It changes my html-code without any possiblity to control these changes.

  WP.com: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  helper-heroponriki · Member · Aug 26, 2022 at 6:54 pm

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  Hi there!

  That appears to be old information. You can turn off features in Jetpack by going to your site’s wp-admin dashboard, then go to Jetpack -> Settings.

  If you still have trouble, please contact Jetpack Support about this via https://jetpack.com/contact-support/?rel=support if you have a paid plan, or https://wordpress.org/support/plugin/jetpack/ if you do not.

  Thanks!

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  renemacon · Member · Aug 26, 2022 at 7:54 pm

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  Thanks for your help!

  If i go to Jetpack, there is no “Settings” Tab. There is only a “Activity Log”, “Backup” and “Search”-Tab. Nothing with “Settings”.

  I have not paid for Jetpack. (I would pay to get rid of it ;-))

  If you have another idea, I’d be grateful to know it.

  Thank you!
  Rene

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  supernovia · Staff · Aug 26, 2022 at 8:36 pm

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  Hi Rene, are you looking in your wp-admin dashboard, rather than in the calypso dashboard at WordPress.com (which is through Jetpack too)?

  It should be there. Or just add this to the end of your site URL:

  /wp-admin/admin.php?page=jetpack_modules

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  renemacon · Member · Aug 26, 2022 at 9:02 pm

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  Thanks!
  But
  https://volxwirtschaft.wordpress.com/wp-admin/admin.php?page=jetpack_modules
  produces only an error message (“This page does not exist”).

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  supernovia · Staff · Aug 27, 2022 at 3:16 am

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  Ahhh okay, Jetpack as a plugin is installed in sites not hosted here, so we thought you must be referring to some other site.

  Jetpack is integral to WordPress.com’s hosted services. You can’t deactivate it here. Let us know which module you’re trying to deactivate and why, and we’ll see if we can address that.