deactivate premium account

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  aleiase · Member · Mar 3, 2014 at 4:38 pm

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  Hello I need to deactivate my account. I have a premium account that will renew automatically in June but I do not want to renew the subscription and want to delete my account and blog since I have already change content to another website with its own blog. Please let me know how to deactivate account and subscription, Thanks alessandro

  The blog I need help with is: (visible only to logged in users)

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  staff-totoro · Staff · Mar 5, 2014 at 11:37 pm

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  Hi there,

  No problem. I have removed WordPress.com Premium from your site, but I noted that you also have a separate upgrade for domain mapping, so that your site appears to be on blog.grammaphoto.com.

  Did you want me to remove that upgrade as well?

  You can also take the extra step to delete the site, which will completely remove it from the internet.

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  aleiase · Member · Mar 6, 2014 at 4:41 pm

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  thank you, yes I want to remove the upgrade as well. thanks

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  staff-totoro · Staff · Mar 6, 2014 at 5:54 pm

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  No problem. I have removed that upgrade, and you have nothing active on your account. Let me know if you need assistance or if you have any questions.