Deactivating an account

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  hannahmeiklejohn · Member · Sep 3, 2020 at 10:48 am

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  Hi, I created a WordPress site years ago on behalf of a friend. This friend has now created his own site and has asked me to close the original one to avoid confusion and duplication. The problem is, I can’t remember for the life of me which email address I used to set it up! It’s not one of the WordPress sites attached to this account. I think the email address might have been my witness productions email which was a business we set up years ago that is no longer active. What can I do?
  Many thanks
  Hannah

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  staff-blorbo · Staff · Sep 3, 2020 at 7:03 pm

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  What is the URL of the site you’re trying to deactivate?

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  hannahmeiklejohn · Member · Sep 8, 2020 at 12:29 pm

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  https://whippoorwilllanebook.wordpress.com/

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  staff-doublebassd · Staff · Sep 8, 2020 at 1:54 pm

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  Hi there,

  It is not associated with your witness productions email.

  You could request a new password by entering your email address here:

  http://wordpress.com/wp-login.php?action=lostpassword

  Then, I would check all of the emails that you own and see if any of them receive the password reset email.

  Try that and see if you can find the email. Let me know!

  Thanks,

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  hannahmeiklejohn · Member · Sep 16, 2020 at 1:31 pm

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  Thanks staff for your help. The password reset has not come through to any active email addresses. What do I do if the email is no longer in use?

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  staff-mckluskey · Staff · Sep 16, 2020 at 1:50 pm

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  You’ll want to reach out directly to our Account Recovery team for more information: passwordhelp@wordpress.com.