Deactivation

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  rgerzen62ab2cd10f · Member · Sep 3, 2020 at 8:32 pm

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  I decided to deactivate my account.
  Is there a refund for the $96 I paid 08.17.20, since I didn’t utilize the site?

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  ryrhino00 · Member · Sep 4, 2020 at 2:23 am

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  Hi,

  Please wait for a Staff member to help.

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  kokkieh · Staff · Sep 4, 2020 at 5:57 am

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  Hi there,

  The rgerzen62ab2cd10f account you’re using to post here has never bought any upgrades from us. You haven’t even created a site using this account, and it appears you haven’t logged into it once in the two weeks since you created it.

  For what site did you buy a Premium Plan? If the site is under a different username, you need to be logged in as that username to cancel and refund any upgrades.