Dear Sir/Madam

  • Unknown's avatar
    cristicruceanu8 · Member ·

    I am writing to alert you to an urgent error on our WordPress website. The website is currently displaying an error message instead of the homepage.

    The error message reads:
    ‘Error establishing a database connection.’

    Given the importance of our website to our business, it is essential that this error is fixed as soon as possible. I would appreciate it if you could take action to resolve the issue.

    Thank you for your attention to this matter.

    Sincerely,
    Cristi

    WP.com: Unknown
    Jetpack: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • staff-95percentghost · Staff ·

    Hi there, could you let us know the URL of the site you’re having trouble with?

    Please bear in mind that we are able to help with sites that are hosted here with us on WordPress.com, but for sites using the WordPress software from WordPress.org, there is a community forum at this address:
    https://wordpress.org/support/forums/

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