Dear staff: I need a theme refund

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  griffinelection · Member · Nov 16, 2011 at 2:24 pm

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  A few weeks ago I purchased a premium theme for my blog, “bold news.” It never worked right, making most of the titles of my posts on my front page descend vertically. It looked terrible. So, I requested a refund but never heard anything back, I am afraid my 30 day period may have passed without me receiving a refund. In the meantime I have purchased “Modern News” theme and I love it.

  Does anyone know how I can get a refund?

  Thanks,
  griffinelection

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Nov 16, 2011 at 5:53 pm

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  I have flagged this thread for Staff attention.

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  staff-blorbo · Staff · Nov 16, 2011 at 8:51 pm

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  I have canceled and refunded your theme as requested.

  Please let us know if you need any further assistance!

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  griffinelection · Member · Nov 16, 2011 at 10:20 pm

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  Thank you timethief and macmanz for all of your help!

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  staff-blorbo · Staff · Nov 17, 2011 at 12:05 am

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  You’re welcome!

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  mcedin · Member · Dec 8, 2011 at 6:31 pm

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  I need a refund for “Bold News by WooThemes”.
  Looked good, I miss some important things to adjust.

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  timethief · Member · Dec 8, 2011 at 6:45 pm

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  @mcedin
  Will you please post the URL of the blog you purchased the theme for?

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  mcedin · Member · Dec 8, 2011 at 6:49 pm

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  reasonaktiebolag.wordpress.com

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  mcedin · Member · Dec 9, 2011 at 10:30 am

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  OK?

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  mcedin · Member · Dec 9, 2011 at 10:32 am

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  Or, is there anything I need to do more.

  :-)

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  airodyssey · Member · Dec 10, 2011 at 3:31 pm

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  I re-tagged “modlook”.

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  mcedin · Member · Dec 10, 2011 at 3:36 pm

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  Sorry, I don´t understand Your message.

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  airodyssey · Member · Dec 10, 2011 at 3:39 pm

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  The “modlook” tag is used when we want to get staff’s or moderator’s attention.

  If you still don’t understand, please read this.
  https://en.forums.wordpress.com/topic/using-the-modlook-tag?replies=8

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  mcedin · Member · Dec 10, 2011 at 3:41 pm

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  OK. Do I show that I understand by reply to You like this:
  “You have made the moderator aware of that I still have a question”

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  worldreachout · Member · Dec 10, 2011 at 6:52 pm

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  Please could you refund my ‘Bold News’ theme, it is dreadful and so disapointed.

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  staff-blorbo · Staff · Dec 10, 2011 at 10:18 pm

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  I have canceled and refunded your themes as requested.

  Please let us know if you need any further assistance!