Débogage wordpress (installation plugin)

  • Unknown's avatar
    letempsdesruptures · Member ·

    Bonjour,
    En installant une extension (element or) le site a crashé. Je n’ai pas reçu le mail contenant le lien pour retourner sur le site en mode dépannage, impossible de dés installer l’application grâce au FTP.
    Avez-vous une solution pour que je puisse accéder au site / supprimer l’extension ?
    Merci

    The blog I need help with is: (visible only to logged in users)

  • fstat · Staff ·

    Hi there,

    I used Google Translate to translate your message as this is the English support forum. In your message you said:

    By installing an extension (element or) the site crashed. I did not receive the email containing the link to return to the site in troubleshooting mode, unable to uninstall the application using FTP.
    Do you have a solution so that I can access the site / remove the extension?

    Please contact OVH which seems to be your hosting provider to help you restore your site to its previous state.

    Once your site is restored, I recommend posting in Elementor’s official support forum to get help with the installation of that plugin:

    https://wordpress.org/support/plugin/elementor/

    If you need additional help regarding your WordPress installation, then the WordPress.org forums are the place to go:

    https://wordpress.org/support/forums/

  • The topic ‘Débogage wordpress (installation plugin)’ is closed to new replies.