Debugging in WordPress

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  helenakjaer · Member · Jan 28, 2021 at 6:03 pm

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  How do I fix a debugging error? We site is down

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  supernovia · Staff · Jan 28, 2021 at 10:41 pm

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  Hi, can you send the error and a link to the site?

  If the site isn’t hosted with us, we most likely can’t help much. But here are a few ideas:

  – Check to see if you have an admin email with clues

  – Ask your host to check error logs

  – If this happened with a recent theme or plugin update or install, you can manually remove one like so (especially if it’s mentioned in errors):
  https://wordpress.org/support/article/managing-plugins/#manual-uninstallation

  – Ask your host to help you restore a good backup

  Going forward, you’ll also want to use the correct forums for self-managed installations:
  https://wordpress.org/support/forums/

  Or, you’d be welcome to migrate your site to our services. You can find our pricing here:
  https://wordpress.com/pricing

  Hoping this helps!