Déception

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  jargenty · Member · Feb 18, 2015 at 10:02 am

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  Hi,

  Very disappointed in your new interface that grace this morning I lost one hour of work. My text was not saved in the draft as I have asked several times as a precaution, and in the end only recorded anywhere . I did not find either in Firefox history that I use with Linux Ubuntu.

  Jean Argenty

  The blog I need help with is: (visible only to logged in users)

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  raincoaster · Member · Feb 18, 2015 at 10:16 am

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  Never use the New Editor. It does this. use the Classic Editor, which does not do this.

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  jeremeylduvall · Member · Feb 18, 2015 at 11:17 pm

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  Hi Jean,

  I’m really sorry to hear that you lost quite a bit of work. That’s really frustrating. Can you let me know the title of the post that you lost? I’m happy to look for it for you!

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  timethief · Member · Feb 18, 2015 at 11:26 pm

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  @jargenty
  Provided you did not create the post in the new Beep Beep Boop editor where it’s saved only on your browser, and is not auto-saved to the servers for your blog you may be able to recover a lost post or page.

  If the post was created on the dashboard of your own blog at Dashboard > Posts > All Posts > Add New then you ought to be able to recover a lost post or page from revisions if needs be.
  http://en.support.wordpress.com/posts/post-revisions/

  See also if applicable > restoring from trash http://en.support.wordpress.com/trash/#restoring-from-trash

  To locate draft POSTS Dashboard > Posts > All Post > Drafts
  http://argentyjean.wordpress.com/wp-admin/edit.php?post_status=draft&post_type=post

  To locate draft PAGES Dashboard > Pages> All Pages > Drafts
  http://argentyjean.wordpress.com/wp-admin/edit.php?post_status=draft&post_type=page

  (If you are referring to a Page then see here > http://en.support.wordpress.com/pages/page-revisions/)

  If you cannot locate a revision or restore from Trash then the content has been lost and cannot be recovered.

  I recommend:

  1. Always create your posts on the dashboard of your own blog at
  2. Dashboard > Posts > All Posts > Add New
  3. Immediately after creating a post and entering a title click the save draft link. Thereafter, “click save draft” frequently.
  4. Always allow pages to fully load before clicking any other links.
  5. Never leave a post or page open for content creation or editing and walk away from it, or open another tab in the same blog and work on something else while it is still open. Save it properly and return to edit it later.
  6. Use an offline blog editor so you have backups on your own computer http://en.support.wordpress.com/xml-rpc/

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  timethief · Member · Feb 18, 2015 at 11:30 pm

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  @jeremeylduvall
  This is a long standing issue now. Check out the 24 pages of my responses to threads only.

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  jeremeylduvall · Member · Feb 19, 2015 at 4:46 pm

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  @timethief,

  Thanks for tagging all of those. We’ve definitely received quite a few of these. It’s difficult to track down why this is occurring, but we’re trying!

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  timethief · Member · Feb 19, 2015 at 4:51 pm

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  @jeremeylduvall
  You’re welcome.