Declined card when purchasing a domain

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  meeturemakers · Member · Sep 28, 2014 at 4:43 am

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  I am trying to buy a domain that is marked as available but my card is declined each time. I have a Visa card which was issued by Standard Chartered Bank. The card is registered in Harare Zimbabwe. I use the card on amazon and a lot of places on line and did not expect your site to refuse. Can you help?

  The blog I need help with is: (visible only to logged in users)

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  sophieadventures · Member · Sep 28, 2014 at 11:59 am

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  Hey,

  I have the same problem with my french CC… Waiting an answer from the support.

  Regards,
  Sophie

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  sophieadventures · Member · Sep 28, 2014 at 12:00 pm

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  Hey,

  I have the same problem with my french CC… Waiting an answer from the support.

  Regards,
  Sophie

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  timethief · Member · Sep 28, 2014 at 3:53 pm

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  Below are the only accepted means of payment.
  http://en.support.wordpress.com/payment/

  WordPress.com uses PayPal as the payment processor, and as such, can only accept payment from countries they support: https://www.paypal.com/worldwide/

  If for whatever reason, they have chosen to block payment from your country, you will not be able to purchase an upgrade here unless you have a source of payment outside of your country. Note: You can buy a prepaid credit card from an approved country or pay in Bitcoin.

  In addition to major credit cards Mastercard, VISA, American Express, Discover, and PayPal https://www.paypal.com/worldwide/ WordPress.com can accept echecks and some debit cards.

  The debit card must have a VISA or Mastercard symbol on it, and should work just like a credit card when selecting the VISA or Mastercard option on the payment form, even though it’s a debit card.

  More about echecks here:
  https://www.paypal.com/us/webapps/helpcenter/article/?solutionId=13054&topicID=11500008&m=TCI

  WordPress.com also accept Bitcoin for payment of certain upgrades http://en.support.wordpress.com/?s=bitcoin

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  meeturemakers · Member · Sep 28, 2014 at 4:09 pm

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  My card is Visa (has the symbol) and it is in the list of counties that wordpress claims to be servicing. I can use the card on amazon, steam, blizzard.net and all other payment sights without breaking a sweat.

  Getting a card from another country is out of the question. WordPress should fix this.

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  timethief · Member · Sep 28, 2014 at 4:10 pm

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  I’ll tag this thread for a Staff follow-up. Please subscribe to the thread so you are notified when they respond and please be patient while waiting.

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  meeturemakers · Member · Sep 28, 2014 at 4:11 pm

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  Thanks dear.

  Russell

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  timethief · Member · Sep 28, 2014 at 4:12 pm

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  You’re welcome.

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  gracejiyoung · Member · Oct 1, 2014 at 12:02 am

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  Hi there,

  @meeturemakers- I have responded to you privately. Please check your email and respond from there if you have any questions.

  @sophieadventures- I see that Josh has replied to you here:

  https://en.forums.wordpress.com/topic/buy-a-domain-1?replies=2

  Please reply to him there with any other questions.