Declined payments
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I can not process my payments for a plan. The payment is done through my debit card. According to my bank two step verification is not available in your website. Please clarify how to pay
WP.com: Yes
Correct account: YesThe blog I need help with is: (visible only to logged in users)
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Hi! I’m not sure what you mean by two step verification. We have this, but it’s unrelated to payments:
I checked your account, though, and everything on this side seems to be okay. Usually “declined” means it’s something on the card/bank end of things. Can you contact the once more?
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Hi
No progress there is no problem from the bank side but can not process the payment following message appears
“Error authorizing credit card. Please Contact Support quoting error HYTFSI.
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Hi
No progress there is no problem from the bank side but can not process the payment following message appears
“Error authorizing credit card. Please Contact Support quoting error HYTFSI.
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I see that you have an open ticket with our Billing Support team. They’ll review your account and follow up with you there.
Also, please don’t submit multiple requests – that won’t get your issue taken care of any faster. You need to be patient and wait for them to respond.
Since the Billing Support team needs to handle this, we’ll mark this thread closed.
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Additionally, since it’s the weekend, you may see a delayed response to your inquiry. Please be patient and wait for the team to get back to you.
Thanks.
- The topic ‘Declined payments’ is closed to new replies.
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