Declining my card while upgrading
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I’m from India. And I tried to upgrade my blog. But while payment it is declining my card. I don’t know what to do. Please… Help me out.
The blog I need help with is: (visible only to logged in users)
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For payment, WordPress.com accepts all major credit and debit cards, and you can also pay directly through your PayPal account: https://en.support.wordpress.com/payment/
I added a tag “modlook” in this topic. One of the members from the WordPress.com staff/WordPress.com Happiness Engineers should be able to check through your payment failures and assist further.
Meanwhile, please share what kind of payment source you are using.
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Hi there,
If your card is being declined the problem is on your bank’s end. Please contact them and make sure your card is authorised for online and/or international transactions.
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I don’t have a PayPal account. And the the is international. Iam from India and I’m using visa card.
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Please check with your bank, as the transaction is being declined from their end, not ours.
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Bank has enabled my card for international transaction. But it’s still showing the same remark like the last time. I’ve no idea why is it declining my card.
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I’ve asked someone from our billing team to take a look. I’ll let you know once I hear from them.
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I’ve heard back from our payments team – they’ve confirmed that payments are being blocked by your bank as your card doesn’t allow international payments. We cannot charge a card if the issuing bank does not allow us to.
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