Delete a site

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  sryder32 · Member · Jul 25, 2016 at 2:10 am

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  I am trying to delete a website and am getting a message saying that I have a premium theme that must be deleted first. I go into Manage Purchases and cannot delete the premium theme. How to permanently kill this website?

  The blog I need help with is: (visible only to logged in users)

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  staff-doublebassd · Staff · Jul 25, 2016 at 9:18 am

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  Hi there,

  I can cancel the premium theme subscription on my end.

  Just confirm that you want it canceled from your account, and I’ll take care of it.

  Thanks!

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  sryder32 · Member · Jul 25, 2016 at 11:17 am

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  I confirm. Thank you.

  Shelly

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  staff-doublebassd · Staff · Jul 25, 2016 at 12:21 pm

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  Alright, I removed the premium theme subscription from your account.

  Please let me know if you still have trouble deleting your site.

  Thanks!

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  sryder32 · Member · Jul 26, 2016 at 11:56 pm

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  Thanks Darnell! I’m all set now. I appreciate the fast response.

  Shelly

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  staff-doublebassd · Staff · Jul 27, 2016 at 4:59 am

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  You’re welcome!