delete a website
-
I am want to delete a site which I created 5 years ago, but no longer have the login details for.
Please can someone help?
The blog I need help with is: (visible only to logged in users)
-
Every WordPress.COM blog has a sole owner. It is the person with the WordPress.COM username account who registered the blog under that username account and a single associated email address, and who is the original Admin of the blogs registered under that username account.
You have to be logged in as Admin http://en.support.wordpress.com/user-roles/#administrator under the exact same username account that registered the blog to access the blog’s dashboard. The Admin login link to the dashboard for every blog hosted by wordpress.COM is:
http://NAME_OF_BLOG.wordpress.com/wp-admin/
* You will have to replace “name_of_blog” with the actual blog’s name in that URL.
If the log-in information is lost they need to visit https://en.wordpress.com/wp-login.php?action=lostpassword
If you do not have the required access and someone else registered the site you need to contact the person who registered the account and site under it and have them transfer the sites to your username account by using this process. http://en.support.wordpress.com/moving-a-blog/#transferring-your-blog-to-another-user-or-account
If you check each and every possible email address and account and are not successful gaining access to the blog(s) then you must complete the form for account recovery at this link https://en.wordpress.com/wp-login.php?action=recovery and submit it to the Account Recovery Staff, and provide proof ownership, so they can contact you by email ie. not on these public support forums, which are available to everyone with internet access.
Support Staff cannot breach the privacy policy and provide the log-in information. You have to provide proof ownership to Account Recovery Staff to gain access https://en.support.wordpress.com/account-recovery/
-
timethief, thanks for your in-depth response.
Unfortunately this hasn’t solved my problem. I’ve checked every possible e-mail address and account, and following the link you provided I am stuck on the Proof of Ownership section as I cannot provide 1) transaction ID (there was no transaction mad) 2) activation url or key (don’t have access to registered e-mail) 3) two factor authentication code (didn’t exist at the time).
I can supply and verify identity, but I’m afraid I am stuck here…
If you have a suitable solution please let me know.
Thanks
-
I am sorry to tell you that unless you can provide the required information to validate your ownership of the site to our Account Recovery Staff, we cannot help you.
- The topic ‘delete a website’ is closed to new replies.