Delete account

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  orlinifabio · Member · Nov 23, 2023 at 11:21 am

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  Hello, I want to delete my website and WordPress account linked to that. When I try to delete my account I see this message: ‘We are still in the process of removing one or more of your sites. This process normally takes 15-20 minutes. Once removal is completed, you should be able to close your account from this page.’ I waited 24h and I still see the message. Please help. Thank you

  WP.com: Yes
  Jetpack: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  aisajib · Member · Nov 23, 2023 at 3:21 pm

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  Hi there!

  We’ll need to delete all content from the site before you can delete your WordPress.com site and close your account. Are you okay with us removing all content?

  I’d also love to learn more about why you’re canceling your WordPress.com site. Is there anything we can do to help? Feel free to share your site requirements/goals so that we can help you with building it on WordPress.com.

  Thanks!

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  orlinifabio · Member · Nov 27, 2023 at 9:00 am

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  Hi Aisajib,

  Yes, please remove all the content. I don’t need WordPress.

  Thank you,

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  aleone89 · Staff · Nov 27, 2023 at 10:43 am

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  Hey there,

  Many thanks for that confirmation and additional information.

  You should now be able to delete the account as per these instructions here: https://en.support.wordpress.com/close-account/

  I hope this helps!

  Let us know if we can be of any further assistance.