delete account

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  lindaath2e4ckd · Member · Jun 17, 2024 at 4:18 pm

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  I’ve been trying for a few days to delete the account but it keeps telling me to contact support. ‘We are still in the process of removing your previous plan. Please check back in a few minutes and you’ll be able to delete your site.’
  Please advise or delete the account.
  Thanks.

  WP.com: Yes
  Jetpack: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  helper-heroponriki · Member · Jun 21, 2024 at 5:56 pm

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  Hello there!

  Thanks for getting in touch. To be able to delete your account, we’ll need to downgrade the site howtoeatforckd.wpcomstaging.com first. To downgrade the site, we must confirm that you understand:

  1. Any content (pages, posts, media, comments, etc.) added after adding outside themes and plugins will be lost.
  2. Any custom content created by plugins and themes will not be carried over.
  3. Plugins and third-party themes can no longer be used.
  4. The site will revert to using the old theme.

  Once we revert the site, you’ll be able to delete the site by following the steps here (this is not something we can do for you): https://wordpress.com/support/delete-site/

  We can proceed once you’ve confirmed. Thanks!

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  hacchism · Staff · Jul 9, 2024 at 10:30 pm

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  Hi there!

  We have helped you with this over email so we are closing this thread.

  If you still have any questions, feel free to respond to the support email ticket directly.