delete account
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i just created an account and realized this isnt what i was wanting and i put my card in and i need to delete this and get it off file.
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Howdy milesmarhofer!
You can remove your Credit Card Details by going to your Purchase section, this document will help you better Chanage Credit Card DetailsTo be able to you can use these guidelines here
Deleting AccountsAlso, here is thread where the staff provides further details too.
https://en.forums.wordpress.com/topic/deletion-of-account-13?replies=2
Hope this helps, let us know for any further questions..!
Thanks..! -
I need to delete the word press account not a website the account with like 15 day free trial and then charges you 25 dollars a month.
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Did you carry through and you use the appropriate process found here at Canceling and Refunding Purchases https://en.support.wordpress.com/manage-purchases/#canceling-and-refunding-purchases to cancel and request a refund?
Refunds https://en.support.wordpress.com/refunds/ are time limited.
• WordPress.com provides a 30-day refund from date of purchase on all upgrades except Domain Registrations, Domain Renewals, and Guided Transfers.
• The refund period for Domain Registrations and Renewals is 48 hours.
• It takes from 1 – 2 weeks or 7 – 10 business days for the refund to be received after canceling an upgrade and requesting one.It is important to know that cancelled domains are not released by the registrar immediately. Also note that here’s no guarantee you’ll be able to use a domain again as it may be sold to someone else. Therefore you should cancel a domain, if and only if, you are sure you do not wish to use it again.
Every WordPress.COM blog has a sole owner. It is the person with the WordPress.COM username account who registered the blog under that username account and a single associated email address, and who is the original Admin of the blogs registered under that username account.
You have to be logged in as Admin http://en.support.wordpress.com/user-roles/#administrator under the exact same username account that registered the blog to access the blog’s dashboard, cancel any upgrades, claim a refund for any qualified upgrades, and disable auto-renew.
If you are not logged in under the correct username account then clear your browser cache https://en.support.wordpress.com/browser-issues/#clearing-your-browser-cache and cookies https://en.support.wordpress.com/browser-issues/#clearing-wordpress-com-cookies prior to logging into another account
You can manage all of your WordPress.com purchases by navigating to the Me section of WordPress.com and then choosing the option to Manage Purchases from the sidebar.
Select any purchase in order to view options for managing it. The options available will be different based on the upgrade you choose.
Canceling and Refunding Purchases
https://en.support.wordpress.com/manage-purchases/#canceling-and-refunding-purchasesTo save you time we can try to determine relevant details such as which upgrade, which site URL and which username account is this about.
How many username accounts and sites do you have? Maybe you failed to cancel one and disable auto renew.
Automattic Inc. https://automattic.com/ owns WordPress.com and other products like Akismet and VaultPress, etc. so this could be a charge related to one of them. It’s important to know that each charge is sent to the registered email address for each username account, so if you have more than one username account that could be confusing you. Also, if you have a wordpress.org account and a wordpress.com account that could be confusing you.
To address any and all billing issues like this one we can click https://wpchrg.wordpress.com/ and we can also use this form (which works even when the main contact form is closed): http://en.support.wordpress.com/contact/?whywasi=charged
Have you tried using that resource?
This thread is tagged for a Staff follow-up. Please subscribe to this thread so you are notified when Staff respond and be patient while waiting. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.
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You have referred to a card but you cannot delete any site with upgrades without cancelling the upgrades first.
Please clarify exactly which upgrade, exactly which site URL, and exactly which username account is this about.
How many username accounts and sites do you have? Maybe you failed to cancel one and disable auto renew.
Canceling and Refunding Purchases
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The back and forth exchange in two threads must by confusing and inconvenient. Please just wait for Staff to contact you at the email address you entered here https://wordpress.com/me/
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When i created the account it said 25 dollars a month so i did it and come to find out its nit what im in need of so if im charged i will be pissed because tbis is a terrible way to help yalls customers.
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Don’t worry. If you cancelled the upgrade then you will get a full refund and both threads are tagged for Staff help. Please just wait for Staff to contact you at the email address you entered here https://wordpress.com/me/
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P.S. There is no phone support and that’s a good thing because we all need and want what we do with money to be clearly stated in writing.
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Hi –
There are not any upgrades bought on this user account, milesmarhofer. The upgrade you purchased is connected to a different user account. I’ll need you to sign in and post from that account to locate the upgrade and issue a refund.
When an upgrade is purchased you will receive an emailed receipt from WordPress.com. Use that email address to sign in at WordPress.com to locate the correct account. Or, I can look it up with the site address listed in the email.
The upgrade will be listed at wordpress.com/me/purchases when you’re signed in to the correct account, Click on the upgrade > Cancel to remove it from the account and process a refund automatically.
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