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Forums / Delete account

Delete account

  • Unknown's avatar
    eskmliixtmuqueedqlfmbefhknbspslsyukhxlfazyzmbxkbxf · Member · Aug 2, 2017 at 10:38 pm
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    Since there seems to be no real way for users to delete their account, I’m now writing this message asking you to please delete my account and all information associated with it.
    I would like to make it clear that I wish that my account gets deleted and not just ‘deactivated’ as some companies think the two concepts are identical. They are not…
    I have read your article explaining the possibility of inserting random information into the account instead, but this falls under the ‘deactivation’ category in my head, and not the deletion category.

    In case I need your services some time in the future, I’ll just create a new account again.

    Once you have deleted my account please let me know by answering by email, and then you can delete this message and the emails too.

  • Unknown's avatar
    tassywassy · Member · Aug 2, 2017 at 10:41 pm
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    Hi there,

    It is not possible to close a WordPress account, however you can delete all the data that is stored in your account. If there is an issue with your account or your blog we would be happy to assist you with having that resolved.

    If you are certain that you would like to leave WordPress.com, we completely understand. You can easily empty and delete your site. Once this is done remove all personal information from your Account Settings and change your password to a random string. This will leave your account inactive and prevent you from gaining access to it in the future.

    WordPress.com is unable to empty and delete your site for you, you will need to log into your account and follow the steps.

    Please let us know if we can be of further assistance.

  • Unknown's avatar
    eskmliixtmuqueedqlfmbefhknbspslsyukhxlfazyzmbxkbxf · Member · Aug 2, 2017 at 10:44 pm
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    The issue with the account is that I cannot delete it. There is however always a way for the people behind a website to go in behind the scenes and delete records in the databases. This is what I request. Not a dummy deactivation like suggested.

  • Unknown's avatar
    tassywassy · Member · Aug 2, 2017 at 10:48 pm
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    Hi 4321deleted,

    I do understand your concern and request, however the option is not available to have the account deleted, just to deactivate and make it inaccessible.

    I do apologize

  • Unknown's avatar
    eskmliixtmuqueedqlfmbefhknbspslsyukhxlfazyzmbxkbxf · Member · Aug 2, 2017 at 10:50 pm
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    I understand that you might not have the powers to do it. But then I need to know how I can get in touch with an engineer, programmer or other technical staff behind wordpress.com that would be able to do it?

  • Unknown's avatar
    tassywassy · Member · Aug 2, 2017 at 10:55 pm
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    Hi 4321deleted,

    WordPress is not able to delete an account, it is stated in this support document: https://en.support.wordpress.com/deleting-accounts/

    However if you would like to speak to a staff member of WordPress.com, you can use the ‘modlook’ tag on your post and a member of staff will respond.

    If you would like I could add the tag for you

  • Unknown's avatar
    eskmliixtmuqueedqlfmbefhknbspslsyukhxlfazyzmbxkbxf · Member · Aug 2, 2017 at 10:56 pm
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    Yes please

  • Unknown's avatar
    timethief · Member · Aug 2, 2017 at 10:57 pm
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    Staff cannot and will not delete/deactivate your account for you. You can act on what follows.

    Here’s how to deactivate your account:
    Although username accounts are not deleted, so you cannot be impersonated and have your reputation affected by anyone registering the same username in the future, there are steps you can take that amount to removing all personal information and result in leaving only a throwaway email address behind. http://en.support.wordpress.com/deleting-accounts/

    1. You can go to My Account->Edit Profile at https://wordpress.com/me/account and remove all data except the account name and an email address. Create a throwaway email address and change the account email to that throwaway address. This only leaves the username behind.

    Free disposable email address https://www.google.ca/search?q=free+disposable+email+address&ie=utf-8&oe=utf-8&gws_rd=cr&ei=Jf0mWaWKPMOD0wLgg6bYBQ

    2. To unsubscribe from email sent to you from WordPress.com, go here and click on “Block all subscription emails from WordPress.com”:
    https://wordpress.com/settings/notifications/

    3. To ensure the account is locked up tightly, visit this site, generate a password of 15-20 characters, and change the account password to it:
    http://www.thebitmill.com/tools/password.html

    4. To hide your Gravatar profile, login and on the bottom right hand corner of your Gravatar profile page you will find a “hide” button visible only to you that you can click. http://en.gravatar.com/support/profile-privacy

    IMPORTANT NOTE: Deleting sites and/or site content or making the site private does not remove indexed content from the SERPs (search engine page results) and we cannot help with that. Google and Bing only clear their caches of deleted indexed content that produces a 404 (page not found) every 3 – 6 months. To completely remove an entire page from Google search results after it produces a 404 (page not found):
    https://support.google.com/webmasters/answer/6332384?hl=en&ref_topic=1724262&vid=0-635749429504660340-12158368555624983465&rd=1

  • Unknown's avatar
    tassywassy · Member · Aug 2, 2017 at 11:01 pm
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    Hi 4321deleted,

    I have tagged the post with ‘modlook’ as requested. It is not possible for staff to delete your account as mentioned before but I am sure they will be happy to response to you with any possible alternatives.

  • Unknown's avatar
    eskmliixtmuqueedqlfmbefhknbspslsyukhxlfazyzmbxkbxf · Member · Aug 2, 2017 at 11:09 pm
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    I see that the “no modlook required” tag is added too. Does that mean that a staff member will not look?

  • Unknown's avatar
    tassywassy · Member · Aug 2, 2017 at 11:17 pm
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    Hi 4321deleted,

    Once the modlook tag is still active on the thread a member of staff will take a look at it.

    No worries :)

  • Unknown's avatar
    staff-doublebassd · Staff · Aug 2, 2017 at 11:55 pm
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    Hi there @4321deleted,

    I sent you an email in regards to this issue.

    Please let me know if you did not receive it.

    Thanks!

  • The topic ‘Delete account’ is closed to new replies.

Tags

  • cancel account
  • close account
  • deactivate account
  • delete account
  • no modlook required
  • Remove information from Google
  • wpcomhelp

About this topic

  • In: Support
  • 4 participants
  • 11 replies
  • Last activity 8 years
  • Latest reply from eskmliixtmuqueedqlfmbefhknbspslsyukhxlfazyzmbxkbxf

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