Delete Account

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  mquigley5 · Member · Feb 2, 2018 at 12:27 pm

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  Hello,

  I am looking to delete and account that has not been updated or active for some time.

  I know the email address/login associated with the account but do not know the password. Password recovery is not possible as the email address and telephone number is no longer is active. They have changed.

  Please let me know the steps to take or the information to provide to close/delete the account.

  Thank you,
  mquigley5

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  gemmacevans · Member · Feb 2, 2018 at 12:47 pm

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  Hi mquigley5,

  I know the email address/login associated with the account but do not know the password.

  If you haven’t do so already, please try resetting the account password using the email address or username:

  https://en.wordpress.com/wp-login.php?action=lostpassword

  Come back to me if you run into any trouble.

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  mquigley5 · Member · Feb 2, 2018 at 1:05 pm

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  Thanks gemmacevans,

  The gmail account/email address associated with the wordpress account is closed. I will be unable to retrieve a recovery password email. I have attempted to recover the passowrd but cannot proceed as I cannot provide information for the recovery requirements. Is there another option? Maybe a password reset on your end with proof of ownership?

  The blog is: https://quigendadventures.wordpress.com/

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  gemmacevans · Member · Feb 2, 2018 at 2:56 pm

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  Hi mquigley5,

  If you no longer have access to the account email address and are unable to provide proof of ownership, we won’t be able to help you recover the site for security reasons.

  I’ve sent some more information to the address on your Account Settings page and will follow up with you there.

  Thanks!