delete account permanently

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  aniaran · Member · Jul 30, 2023 at 11:36 am

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  delete account permanently

  WP.com: Yes
  Jetpack: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  staff-totoro · Staff · Jul 30, 2023 at 11:04 pm

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  Hi there,

  In order for you to be able to close your account we will need to remove all plugins and themes from your site, which may lead to lost content if we proceed. Do you need to save any of the current contents of your site to your computer, or can we revert the site (remove the Business Plan features) so you can proceed with closing your account.

  Also we will be sorry to see you go! If you don’t mind sharing, what happened to cause you to change your plans with this site? Priority support (including live chat 24/7) was included with the Business Plan but it seems you have not reached out until this point. Is there something about your site that we can help with? We’re happy to take a closer look.

  Thanks!