Delete All Apam button doesn’t work

  • Unknown's avatar

    Since the dashboard upgrade got rolled out I’m no longer able to delete spam with a quick click. Now it seems I have to manually check the box on each comment, select Delete from the bulk action dropdown and then click Apply. There is a checkbox to supposedly select all of the comments as well as a Delete All Spam button, but I am unable to delete spam comments by any other means than the multiple steps listed above. Is this how it’s supposed to work?

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar

    I think you have to be in the actual Spam Comment window for the “Delete All Spam” button to work. That will delete anything Akismet has identified as Spam.

  • Unknown's avatar

    Whoops, my bad. I guess that particular button only appears in the Spam Comment window. I didn’t check any box, just hit the button and all the spam comments were deleted.

  • Unknown's avatar

    What I find a nuisance is being told there are (x+y) comments where x are approved and y are spam!

  • bostonpeng, both the Delete All Spam button and the ‘select all comments’ checkbox mechanism work fine for me.

    Clear your browser’s cache. If it still fails, please contact support with details.

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