delete an account
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I have a premium theme on my account and so I can’t delete it. Any help fixing this would be great, thanks!
The blog I need help with is: (visible only to logged in users)
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I found this previous forum post from 2017 that should be able to answer your question:
https://en.forums.wordpress.com/topic/cant-delete-my-account-because-of-premium-theme/
From the looks of it, you’ll need to ask WordPress Support to manually remove your premium theme before you can delete your site!
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Hello!
Just to follow up a bit further, instructions for how to delete a site with premium upgrades can be found here.
Click on the Manage Upgrades button to be taken to the Purchases page. Once there, use the links provided on that page to cancel your upgrades.
If you’re having trouble removing an upgrade, you can use the chat function and ask them to remove it for you: https://wordpress.com/help/contact
Either way though, I’ll tag this with a MODLOOK, so a staff member can come follow up oin case you have any trouble.
I hope it works out for you!
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Hey there!
I’ve gone ahead and removed that Premium Theme from your account, per your request.
You should be able to delete that site and/or close your account should you choose :-).
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