Delete Blog from Deactivated Account

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  intercbwb · Member · Jan 15, 2022 at 4:44 pm

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  I’m seeking your help to delete my blog in my deactivated account (https://alvindelasernalopez.wordpress.com). I cannot recover the account because I’ve deleted the activation email (most likely when I foolishly cleared my inbox of what I thought were items I no longer needed). Nor did it have two-factor authentication and I have no transactions done on that account that would at least provide me a transaction number for reference.

  Reason for deletion is because since I could no longer access it there is no way for me to remove my ex-girlfriend’s name from the About Me page. This causes personal issues and distress as I am now moving on into a new relationship.

  Thanks!

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  helper-heroponriki · Member · Jan 15, 2022 at 5:35 pm

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  The account that owns this website is not deactivated, so you would need to log into that account in order to delete or edit this site.

  If you no longer have access to the email address you used for that site or if you no longer remember your password, please send an email to passwordhelp (at) wordpress (dot) com explaining the situation, and we’ll see if there’s anything we can do for you.

  Please note that it may take a few days for someone to reach back out to you.

  Hope that helps.

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  intercbwb · Member · Jan 15, 2022 at 5:53 pm

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  Hi! Thanks for the feedback! I actually tried to log in on that account (on WordPress.com) but received this message: “This account has been closed. If you believe your account was closed in error, please contact us.”

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  intercbwb · Member · Jan 15, 2022 at 5:59 pm

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  On the other hand, I tried the same on WordPress.org (I’m confused by both sites tbh) and it doesn’t have an account registered to that username.

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  helper-heroponriki · Member · Jan 15, 2022 at 8:44 pm

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  Can you provide the username you’re trying? Once we have that information, we’ll be better able to advise.

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  intercbwb · Member · Jan 15, 2022 at 9:05 pm

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  I’m trying username: alvindclopez
  I hope I didn’t misremember it since I’ve had multiple WP accounts and the blog I want to edit was last updated in 2022.

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  intercbwb · Member · Jan 15, 2022 at 9:07 pm

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  Edit: last updated in 2020.

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  helper-heroponriki · Member · Jan 15, 2022 at 9:15 pm

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  Thanks! You are correct – the user account alvindclopez has been deleted.

  However, that account was not the account that owns the site in question, which is still active.

  Again, you’ll need to send an email to passwordhelp (at) wordpress (dot) com explaining the situation, and we’ll see if there’s anything we can do for you.

  Good luck!

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  intercbwb · Member · Jan 15, 2022 at 9:18 pm

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  Ohhh I see. What credentials do I need to present so that they will know which username is connected to the blog?

  Many many thanks for clearing it up! :)

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  alvindelasernalopez · Member · Jan 15, 2022 at 9:22 pm

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  OMG now I found it! I was using a non-Yahoo email that’s why! Thank youuuuuuu!!! Now I can remove her name :)

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  helper-heroponriki · Member · Jan 15, 2022 at 11:39 pm

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  You found it! :)

  It sounds like you’re all set for now. Let us know if you need help with anything else.