Delete custom theme

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  ctksouthside · Member · Feb 15, 2017 at 5:54 pm

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  I need to delete a custom theme purchase that never expires before I can delete my site. Please help.

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Feb 15, 2017 at 8:16 pm

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  There is a bug and Staff have to remove the premium themes or transfer them to other sites you have registered.

  I will type modlook into the sidebar tags on this thread for a Staff follow-up. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Also subscribe to this thread so you are notified when they respond and be patient while waiting. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.

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  gemmacevans · Member · Feb 16, 2017 at 9:58 am

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  Hi @ctksouthside,

  Premium themes need to removed by staff. Can you confirm you would like me to remove ‘On Demand’ from your account?

  Thank you!

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  ctksouthside · Member · Feb 17, 2017 at 12:10 am

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  @gemmacevans

  Yes please remove ‘On Demand’ from our account.

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  gemmacevans · Member · Feb 17, 2017 at 12:00 pm

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  Thanks for confirming. I’ve removed the theme, you should now be able to delete your site.

  Let me know if you have any problems.