delete my acccount

  • Unknown's avatar
    gurminderb410ed5c47 · Member ·

    I am trying to switch over to clickfunnels. how do i delete my account, it isn’t letting me

    WP.com: Yes
    Jetpack: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • fstat · Staff ·

    Hi there,

    I see that you have successfully canceled your plan and disconnected your domain, lumendigital.ca, from your WordPress.com site. Currently, it appears your domain is now connected to a site hosted by ClickFunnels. So, everything seems to be in order.

    Now, if you’re looking to close your WordPress.com account completely, you can do so by following the instructions in this guide: https://wordpress.com/support/close-account/

    Before you leave us, however, we would genuinely appreciate your feedback. If you don’t mind sharing, could you please tell us why you decided to switch from WordPress.com to ClickFunnels? We’re always striving to improve our services, and your insights could be very valuable in helping us do that.

    We understand that every business has unique needs, and we want to ensure we’re doing our best to meet those needs for all our users. If there was something specific you were looking for that you believe ClickFunnels provides better, we’d be very interested in hearing more about that.

    Please don’t hesitate to contact us if you have any more questions or need further assistance.

  • Unknown's avatar
    gurminderb410ed5c47 · Member ·

    I am looking to delete my account; however, for the past 3 days it has been showing me the message that ‘the process takes 15-20 minutes’. It is not allowing me to delete the account. How do I fix this?

    WP.com: Yes
    Jetpack: Yes
    Correct account: Yes

  • Unknown's avatar
    gurminderb410ed5c47 · Member ·

    Hi, thanks for the reponse!

    It has been showing me the message that it takes “15-20 minutes to process” for the past 3 days which is not allowing me to delete my account. And when I search up “lumendigital.ca” the Clickfunnels account does not show up.

  • Unknown's avatar
    gurminderb410ed5c47 · Member ·

    d

    WP.com: Yes
    Jetpack: Yes
    Correct account: Yes

  • staff-arihere · Staff ·

    Thanks for the heads up on that! Looks like the process got a little stuck along the way, but I’ve cleared that up, so you should now be able to complete the process and close the account.

    As for looking up “lumendigital.ca” and not seeing the right site – that could be a combination of factors. First, I’d recommend reviewing your domain’s set up and connection to ClickFunnles through your domain registrar. Once that’s set up, it may take anywhere from 48-72 hours for any DNS changes to propagate to servers around the world, so that can add a bit of a delay. Finally, you may also need to clear your browser’s cache to make sure your browser is loading the latest information on your domain.

    I hope that helps.

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