Delete my account permanently

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  jvsa2019 · Member · Jul 20, 2021 at 9:06 am

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  Delete my account permanently

  Site: https://jitoleekenya.wordpress.com.
  WP.com: Yes
  Correct account: Yes

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  staff-blorbo · Staff · Jul 20, 2021 at 6:03 pm

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  Your Personal Plan for jitoleekenya.org was renewed on July 4 since auto-renew was enabled on the plan.

  Typically, you can cancel and refund these via https://wordpress.com/me/purchases in accordance with our refund policy https://wordpress.com/support/manage-purchases/#refund-policy

  However, instead you initiated a chargeback dispute with your credit card provider: https://wordpress.com/support/payment/chargebacks/

  We can still issue a refund for this, but not while the chargeback dispute is active. Once you have canceled that dispute with your credit card provider, we’ll be happy to issue a refund.

  You won’t be able to close your account until the chargeback dispute is resolved.