Delete my account & site
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The site will not let me delete or cancel my account. Pls help doing it on the computer is not working. Pls do it on your end & send me a confirmation
WP.com: Yes
Correct account: YesThe blog I need help with is: (visible only to logged in users)
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Hi there!
You cannot close your account due to your decision to dispute the charge for your Business subscription renewal instead of going through our cancellation and refund process.
By disputing a charge, you are essentially accusing us of fraud, and the payment is frozen pending an investigation. Additionally, your site is locked pending payment of a chargeback fee. You won’t be able to close your account until the chargeback fee is paid.
You can pay this fee here: https://wordpress.com/checkout/champagnet.wordpress.com
Once that is paid you can follow the steps here to close your account as this is not something we can do for you:
https://wordpress.com/support/close-account/
I hope that clarifies things!
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