Delete my acvount

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  developforwardadmin · Member · Dec 1, 2017 at 4:44 am

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  I’m trying to delete my blog. All of it. However when I try it says I have to manage my purchases. I have cancelled all my purchases and subscriptions, why can’t I delete my blog?

  The blog I need help with is: (visible only to logged in users)

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  avydun · Staff · Dec 1, 2017 at 5:30 am

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  I have cancelled all my purchases and subscriptions

  When you say this, are you sure you have cancelled everything?

  Note that to delete a WordPress.com site permanently, you will have to cancel your WordPress.com subscription, custom domain, domain mapping, premium theme and other upgrades you have bought.

  Please go through all the steps mentioned here https://en.support.wordpress.com/delete-site/#permanently-deleting-your-site and you will be able to delete your site permanently.

  Feel free to get back if you questions and I will be keen on helping through it!

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  fstat · Staff · Dec 1, 2017 at 8:02 am

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  Hi there,

  There’s a Premium theme (Wanderer) active on your blog. To delete your blog I’ll need to either transfer the Premium theme to another blog, another account, or cancel it completely.

  Let me know how you want me to proceed.

  Thanks!

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  developforwardadmin · Member · Dec 1, 2017 at 9:03 am

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  Yes please cancel it completely!

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  fstat · Staff · Dec 1, 2017 at 10:33 am

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  I have removed the Premium theme from your account. You can now go ahead and delete your site.

  Let me know if there’s anything else I can do for you. I’m happy to help.

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  developforwardadmin · Member · Dec 1, 2017 at 6:29 pm

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  Thank you so much!

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  fstat · Staff · Dec 2, 2017 at 10:16 am

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  You’re welcome!

  Have a good day and let me know if you have further questions.