Delete my domain and refund money please (time sensitive)

  • Unknown's avatar

    I’ve emailed support 3 times to cancel my domain and refund my money and have yet to hear back. This is time sensitive and need it resolved asap.

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar

    You should be able to request the refund directly from your Dashboard.

    If you require a refund, you can still request one directly from the Store section of your Blog’s Dashboard or the Store -> Domains section for domain-specific upgrades.

    Also, Support handles requests on the basis of how old they are. If you keep sending them a request on the same topic, it only pushes your request lower in the queue. Patience is a virtue. :)

  • Unknown's avatar

    from the dashboard it says I must contact support directly within 48 hours and request the domain be deleted and a refund issued. Unfortunately patience will leave me stuck with a large bill because 48 hours will expire.

  • Unknown's avatar

    Don’t email them. Use the button on your Dashboard. Support is closed this weekend, but if you contact them Monday and send them a link to this thread along with your request, they’ll honour it.

  • Unknown's avatar
  • The first email that we receive from you was on Saturday evening.

    I have just replied with the instructions for canceling your domain.

  • The topic ‘Delete my domain and refund money please (time sensitive)’ is closed to new replies.