Delete My Premium Upgrade

  • Unknown's avatar

    This website was a test blog that did not work out– I’m current using davidkaufman.org which is hosted by godaddy. I want to make sure that my premium subscription will not autorenew, and I won’t be charged again for 2015. How do I do this?

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar

    Refunds are time limited. WordPress.com provides a 30-day refund on all upgrades except Domain Registrations, Domain Renewals, and Guided Transfers.

    Note: It takes from 1 – 2 weeks for the refund to be received.

    See here:
    Dashboard > Store > My Upgrades
    http://en.support.wordpress.com/my-upgrades/

    Dashboard > Store > Billing History
    http://en.support.wordpress.com/Billing-History/

    Provided you are logged in under the same username account that purchased the upgrade, and you are within the allowed time frame for refunds, you can cancel and request a refund from your dashboard > Store > My Upgrades. You can also disable auto-renew there. http://en.support.wordpress.com/my-upgrades/#canceling-upgrades

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  • Unknown's avatar

    I want to make sure that my premium subscription will not autorenew, and I won’t be charged again for 2015. How do I do this?

    Auto-renew is not turned on for this upgrade so you won’t be charged again in 2015. Since you’ve also deleted the site, I can either remove the subscription completely, or, if you like, move it to your other site so you can use it until it expires.

    Let me know which you prefer and we’ll proceed accordingly.

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