Delete my website

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  lenzomarketing · Member · Apr 23, 2020 at 2:30 am

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  I’m trying to delete my website and the following message is displayed: To delete this site, you’ll need to contact our support team. Deletion can not be undone, and will remove all content, contributors, domains, themes and upgrades from this site.

  If you’re unsure about what deletion means or have any other questions, you’ll have a chance to chat with someone from our support team before anything happens.

  I’d like thisislenzo.wpcomstaging.com to be deleted.

  Thanks.

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  fstat · Staff · Apr 23, 2020 at 7:08 am

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  Hi there,

  To delete your site we first need to downgrade it from the Business to the Free plan. This process will delete all of that site’s data so I need your confirmation before proceeding.

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  lenzomarketing · Member · Apr 23, 2020 at 6:02 pm

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  That would be great! I already backed up all of my articles, so that data can be deleted. Thank you.

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  supernovia · Staff · Apr 23, 2020 at 9:30 pm

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  @andrewlenzo1, you mentioned you backed up your articles; to confirm, did you get an image backup as well?

  Let us know and we’ll get on that.

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  lenzomarketing · Member · Apr 26, 2020 at 11:18 pm

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  Yes I did.

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  staff-mckluskey · Staff · Apr 27, 2020 at 7:45 am

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  Thanks for confirming. I’ve reverted the site so you should be able to delete it without any issues now. If you still see the message to contact support, try refreshing the page.

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  lenzomarketing · Member · Apr 27, 2020 at 6:11 pm

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  Thank you for your help! I was able to delete it.

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  supernovia · Staff · Apr 27, 2020 at 7:54 pm

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  Excellent. If you need more help, just let us know.