Delete old account

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  aurelchesya8477233587 · Member · Jul 16, 2022 at 8:16 am

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  Hello,
  I need a help to delete my whole account.
  I want to delete my account, because that website contain my private information such photos and others.
  Its a free wordpress account which i made 9 years ago. but i forgot my username, password, and i can’t reach my google account that i use in this account.

  my web link : https://pelangipelajar.wordpress.com/

  could you help me with this problem please?
  Thank you.

• 

  mohammadriyad · Member · Jul 16, 2022 at 3:43 pm

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  Hi there,

  Closing your account deletes all the sites you own and all their contents, this process cannot be reversed.
  You can permanently delete your WordPress.com account from the bottom of your Account Settings screen: https://wordpress.com/support/close-account/

  However, as you have lost the login details, to delete your site you must need to login there. Have you tried to reset your password form here
  https://wordpress.com/wp-login.php?action=lostpassword
  Please know more details from here about resetting password

  Change or Reset Your Password

  Change or Reset Your Password

  If this is not helpful you can try the Account Recovery form the below, so you’ll be contacted by email you will fill up. https://en.wordpress.com/wp-login.php?action=recovery
  You’ll have to provide proof to gain access for the account you own.
  For that detail instructions are given here https://wordpress.com/support/account-recovery/

  Hope this helps :)

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  aurelchesya8477233587 · Member · Jul 16, 2022 at 4:44 pm

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  Thank you for the response,
  I have tried to fill the recovery account form but I can’t fill the form cause i don’t remember my activation URL or key..

  There is a point on the site that
  ‘if there’s personal information on your blog, you may request that we set it to private so that search engines and user’s can’t accsess it’

  Is there any email, link, or contact to propose the request?

  Thank you so much for your help🙏

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  aurelchesya8477233587 · Member · Jul 16, 2022 at 4:44 pm

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  Thank you for the response,
  I have tried to fill the recovery account form but I can’t fill the form cause i don’t remember my activation URL or key..

  There is a point on the site that
  ‘if there’s personal information on your blog, you may request that we set it to private so that search engines and user’s can’t accsess it’

  Is there any email, link, or contact to propose the request?

  Thank you so much for your help🙏

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  mohammadriyad · Member · Jul 16, 2022 at 5:03 pm

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  If you don’t remember any of them ( transaction ID, activation URL or key, two factor authentication codes) I am afraid you won’t be able to access your website.

  However, there is still hope & I am adding this thread for staff attention. Please wait for their reply.
  Thanks

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  aurelchesya8477233587 · Member · Jul 16, 2022 at 7:15 pm

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  I hope so,
  Thanks a lot for your help and response 🙏🙏🙏

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  staff-doublebassd · Staff · Jul 16, 2022 at 11:58 pm

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  Hey there,

  If you are unable to fill out the form, please contact our Account Recovery Team directly at passwordhelp@wordpress.com. They will be able to provide options for you if you’re unable to provide any proof of ownership.

  Please visit our support page for more information on recovering your account.

  Thanks!

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  aurelchesya8477233587 · Member · Jul 17, 2022 at 6:14 am

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  Hello,
  Thank you for All responses,
  I have send my problem passwordhelp@wordpress.com.

  That help me a lot 🙏