Delete old photo

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  taylordevich · Member · Feb 18, 2024 at 4:42 pm

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  Hello – I wanted help deleting an old photo from an “about me” page on word press from 2015/2016. It was a college blog that is no longer active. The admin no longer uses WordPress or the .edu email she used to login with. I tried messaging her to see if she would try to login or edit the pages and she was not able to. I have access to my blog posts but not the landing pages for the site or the about me sections. What can I do here? Is there a WordPress person that can remove the photo for me?

  WP.com: Yes
  Jetpack: No
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  aisajib · Member · Feb 19, 2024 at 7:36 am

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  Hi there!

  We are unable to help with this in the forums. Please send an email to passwordhelp@wordpress.com. We’ll see if we can help you with logging into your account. If not, our team can set the site visibility to private so that it’s no longer visible online.

  Thanks!

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  taylordevich · Member · Feb 21, 2024 at 9:45 pm

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  I can log in just fine, I would like to set the site visability to private if possible!!

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  helper-heroponriki · Member · Feb 22, 2024 at 6:09 pm

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  I noticed that you’ve already sent an email to our accounts team. They’re the experts in handling this type of matter, so please allow them some time to get back to you.

  Thank you for your patience!